İade Şartları

COVID-19 UPDATE

Because of the Covid-19 crisis global logistic chains have been greatly disrupted due to lack of planes. We are working hard with our postal/courier partners across the globe to deliver your orders and we have strong contingency plans in place to ensure mail is kept moving. 

However, even with our best efforts, there will be some delays on some of the shipments. If you have been given a tracking number for your order, that means it will be delivered even though it could be late.

Due to unprecedented circumstances, we are suspending our usual refund and reship policy below. We are unable to reship or refund your orders because of delays.

Thank you for your understanding and please bear with us during this challenging time.

Almış olduğunuz ürünü aşağıdaki durumlarda iade edebilirsiniz;

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• Yanlış etmiş olduğunuz siparişi yenisiyle değiştirmek istiyorsanız.

Bu durumlarda destek takımımıza sipariş numaranızla birlikte e-mail atmanız halinde size iade konusunda yardımcı olacaklardır.